Terms
Of Service & Acceptable Use Policy ...
webmasterctrl
is a part of the closeadeal network, all agreements
are between you ( the user ) and Closeadeal.com ( our
parent company ). Use of Closeadeal.com Service constitutes
acceptance and agreement to Closeadeal.com Terms of
Service
Closeadeal.com
reserves the right to revise, amend, or modify this
Terms of Service and our other policies and agreements
at any time and in any manner. Notice of any revision,
amendment, or modification will be posted in accordance
with our TOS (Terms of Service). All users of Closeadeal.com
Internet services, and their clients, must comply with
this TOS (Terms of Service).
We support the uncensored flow of information and ideas
over the Internet and do not actively monitor subscriber
activity under normal circumstances. Similarly, we do
not exercise editorial control over the content of any
web site, e-mail transmission, newsgroups, or other
material created or accessible over or through the services,
except for certain proprietary Web sites. However, in
accordance with our TOS (Terms of Service), we may remove
any materials that, in our sole discretion, may be illegal,
may subject us to liability, or which may violate this
AUP. Closeadeal.com may cooperate with legal authorities
and/or third parties in the investigation of any suspected
or alleged crime or civil wrongdoing. Your violation
of this AUP may result in the suspension or immediate
termination of either your Closeadeal.com account or
other actions as detailed below without notice, based
upon the nature of the violation
This document is intended to provide a basic understand
of Closeadeal.com Acceptable Use Policy. The following
are guidelines for the establishment and enforcement
of Closeadeal.com AUP. If a Closeadeal.com account violates
this Acceptable Use Policy or our TOS, we reserve the
right to terminate your service without notice. We prefer
to advise customers of inappropriate behavior and any
necessary corrective action, however based on the nature
of the violation, could result in immediate termination
of service.
The
following constitute violations of this AUP:
·
Illegal Activities: Closeadeal.com services may not
be used for illegal purposes, or in support of illegal
activities. Closeadeal.com reserves the right to cooperate
with legal authorities and/or injured third parties
in the investigation of any suspected crime or civil
wrongdoing.
· Harm or Endangerment to other people: You may
not use Closeadeal.com service to harm, or attempt to
harm, minors in any way, including, but not limited
to child pornography, or use Closeadeal.com service
to transmit any material (by e-mail, uploading, posting
or otherwise) that threatens or encourages bodily harm
or destruction of property.
· Forgery or impersonation: Adding, removing
or modifying identifying network header information
in an effort to deceive or mislead is prohibited. Attempting
to impersonate any person by using forged headers or
other identifying information is prohibited. The use
of anonymous remailers or nicknames does not constitute
impersonation.
· Unsolicited E-mail, News Bombing (SPAM): Use
of the Closeadeal.com service to transmit any unsolicited
commercial or unsolicited bulk e-mail is expressly prohibited.
Violations of this type will result in the immediate
termination of the offending Closeadeal.com account.
Anyone hosting web sites or services on their server
that support spammers or cause any of our IP space to
be listed in any of the various Spam Databases will
have their server immediately removed from our network.
The server will not be reconnected until such time that
you agree to remove any and all traces of the offending
material immediately upon reconnection and agree to
allow us access to the server to confirm that all material
has been completely removed. Severe violations may result
in immediate and permanent removal of the server from
our network without notice to the customer. Any server
guilty of a second violation will be immediately and
permanently removed from our network without notice.
Malicious intent to impede another person's use of electronic
mail services or news will result in the immediate termination
of the offending Closeadeal.com account.
· Copyright or trademark infringement: Use of
the Closeadeal.com service to transmit any material
(by e-mail, uploading, posting or otherwise) that infringes
any copyright, trademark, patent, trade secret or other
proprietary rights of any third party, including, but
not limited to, the unauthorized copying of copyrighted
material, the digitization and distribution of photographs
from magazines, books, or other copyrighted sources,
and the unauthorized transmittal of copyrighted software.
Use of the Closeadeal.com service to collect, or attempt
to collect, personal information about third parties
without their knowledge or consent. Distribution and/or
posting of copyrighted or the aforementioned infringements
will not be tolerated.
· Network disruptions : Use of the Closeadeal.com
service for any activity which affects the ability of
other people or systems to use Closeadeal.com Services
or the Internet. This includes "denial of service"
(DOS) attacks against another network host or individual
user. Interference with or disruption of other network
users, services or equipment is prohibited. Closeadeal.com
will not tolerate any subscriber attempting to access
the accounts of others, or penetrate security measures
of other systems, whether or not the intrusion results
in corruption or loss of data. CloseAdeal.com, does
not allow the hosting of IRC, IRC Bots, or eggdrops
on our network. Accounts found hosting this material
will be subject to immediate cancellation without refund.
Use of the Closeadeal.com service to access, or to attempt
to access, the accounts of others, or to penetrate,
or attempt to penetrate, security measures of Closeadeal.com
or another entity's computer software or hardware, electronic
communications system, or telecommunications system,
whether or not the intrusion results in the corruption
or loss of data, is expressly prohibited and the offending
Closeadeal.com account is subject to immediate termination.
· Security: You are responsible for any misuse
of your account, even if the inappropriate activity
was committed by a friend, family member, guest or employee.
Therefore, you must take steps to ensure that others
do not gain unauthorized access to your account. In
addition, you may not use your account to breach security
of another account or attempt to gain unauthorized access
to another network or server.
· Network Security: Closeadeal.com accounts operate
on shared network resources. Excessive use or abuse
of these resources by one customer may have a negative
impact on all other customers. Misuse of network resources
in a manner which impairs network performance is prohibited
by this policy and may result in termination of your
account.
REPORTING VIOLATIONS OF Closeadeal.com AUP
Closeadeal.com
requests that anyone who believes that there is a violation
of this AUP direct the information to the Abuse Department
at Support@Closeadeal.com if possible, please provide
the IP address used to commit the violation, date and
time of the violation, and evidence of the violation.
Payments
Terms
Acceptance
of Contractual Agreement
1. Client agrees that by placing an order either by
means of electronic ordering (web order form) or submitting
a written contract, and receipt of such order by CloaseADeal.com,
that you are agreeing to our terms of service . No Modifications
of said contract by customer is allowed.
2. CloseADeal.com will provide, and Customer will purchase
and pay for, the Services, and service fees specified
in the Order for the applicable Service Description.
Customer acknowledges that the service, and service
fees have been communicated to the customer, and that
they are aware of all applicable charges as per contract
. Customer also understands that any promotional offers
unless specified in contractual terms will not be applicable
to their individual service.
3. In connection with any Hosting Services, if Customer’s
actual bandwidth usage in any month exceeds allotted
amount, specified in Customer’s contract, Customer
will pay Closeadeal.com any additional fees as specified
in the Service Description. current charges for excess
bandwidth usage is billed at US$3.00 per GB for Silver
accounts and US$2.00 For Gold Accounts.
Payment:
Establishment of this service is contingent upon receipt
of payment from Customer to CloseADeal.com. Subsequent
payments are due on the anniversary date of the month
for that month’s service. Any setup fees will
be charged full setup fee pricing, and are applied at
time of initial request of such services.
Payments and Fees:
Payment is due on the defined monthly recurring billing
date of each month. Service will be interrupted on accounts
that reach 3 days past due. Service interrupted for
nonpayment is subject to the setup fee for that service
for reconnection. Accounts that are not collectable
by Closeadeal.com will be turned over to an outside
agency for collection.
Delinquent Accounts:
Closeadeal.com may temporarily deny service or terminate
this Agreement upon failure of Customer to pay charges
when due. Such termination or denial will not relieve
Customer of responsibility for the payment of all accrued
service fees, or any collection fees.
Account Cancellation:
All requests for canceling any service / services must
be made At our Site at least 30 days in advance.
Refunds and Disputes:
All billing disputes must be reported within 30 days
of the time the dispute occurred. Disputed charges to
your credit card issuer, also known as charge backs,
in Closeadeal.com discretion which is valid, under the
terms and conditions of our Service Agreement, will
result in service interruption, and reconnection fees
to restore the desired service
HOSTING
Hosting,
Reseller and Dedicated services are defined as servers
and server space that is rented to Clients. This service
is to provide the clients with knowledge and overview
of the server. From time to time security updates, patches,
kernel upgrades, and System Administration may be performed
free of charge. In addition to these services System
Administrator may make recommendations to improve the
overall performance, security, and updates to the service.
At the sole discretion of the System Administrator any
installation, configuration, or tuning of the server
may be considered billable, and you will be notified
and requested to approve any additional charges.
Network Outages or Unscheduled downtime is any unplanned
or unscheduled interruption in Service availability
during which Client is unable to access the services
as described in the section titled “Network Uptime”
above. A Network Outage is defined as a period in which
100% packet loss to our network is experienced, which
is determined to have been caused by a problem in Closeadeal.com
Network as confirmed by CloseADeal.com. Downtime or
outages are measured as the total length of time of
the unplanned interruption in service availability in
a calendar month.
Scheduled Downtime is any Closeadeal.com scheduled interruption
of Services, for the purpose of network upgrades, or
replacement of any equipment in order to provide for
you better service. Scheduled downtime occurs during
notified downtime periods, with as much advance warning
as possible via e-mail with a minimum of 24 hours notice.
SLA Network Violation Credit occurs when our network
uptime guarantee is not met. Closeadeal.com will refund
the customer 200% of the value of the time of service
(up to 100% of your monthly fee) for network downtime.
Network downtime is measured from the time the network
is 100% unreachable, until service is once again restored.
In order to request a performance credit, you must submit
a trouble ticket within 10 days of reported violation.
SLA violations will be reviewed by our personnel Monday
Friday 9AM to 6PM EST. *Network violation SLA
credit does not cover server hardware failure.*
· Performance Credit exclusions: The following
are excluded from the monthly calculation of Service
Availability:
· Scheduled downtime
· Problems outside of Closeadeal.com network
(upstream providers, or client’s inbound connection)
not effecting 100% loss to our network
|